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Welcome to our Frequently Asked Questions (and their Answers).

Have any questions? We are here to assist you.

Get stuck into our FAQs or select a specific topic.
General FAQs

Weeva is launching into a tourism market as this is where we feel the biggest impact could be made. The long term vision is to make the product applicable to various contexts and applications to have a global positive impact.

Weeva will provide operators in the travel and tourism industry with a platform upon which to build and manage their sustainability practice. Weeva provides users with the opportunity to create a unique sustainability journey based on customised goals. This in turn will lead to a more conscious global travel industry. Weeva will function as a tool and a guide, rather than a rulebook, providing inspiration, knowledge and data to empower users. Read more on our Insights Hub

In time, Weeva will be translated into other languages in response to growth markets. For the time being, Weeva will be available in English only.

Weeva is not a certification, but it does help you measure your impact should you wish to get certified or join an association such as The Long Run. Data collection is a key challenge that you’ll need to solve if you want to get certified, and Weeva is able to provide a central repository for your data, as well as guides on what to measure and how. Weeva is a tool to map your own journey to your own sustainability goals

The Global Ecosphere Retreats® (GER) Standard is one of the key components of the Long Run Initiative, which is now hosted by Preferred By Nature. Weeva’s framework includes 18 parameters that were originally developed based on The Long Run’s 4Cs approach. This means that Weeva’s framework is aligned with the GER® Standard and by extension Preferred by Nature accreditation and fellow member to The Long Run. Weeva allows you to collate and analyse the data required in the process of applying for the GER® Standard.

As of 2020, The Long Run has been hosted by Preferred By Nature – a non-profit organisation that supports better land management and business practices that benefit people, nature and the climate. Weeva provides you with the platform to collect and analyse the data required to successfully achieve The Long Run GER® accreditation, should you wish to.

Sustainability Accounting Standards Board (SASB) is a disclosure standard and framework. Weeva guides and reports sustainability related data and does so by taking you on an informative and engaging journey to continuously improve sustainability impacts. It also provides a community for encouragement and friendly competitiveness. Weeva’s content and outputs will be reconciled to SASB – and other similar codes and standards such as Global Sustainable Tourism Council (GSTC), the UN Sustainable Development Goals (SDGs) etc – to ensure that commonly required elements are included. This makes it easier for you to report to these frameworks using your Weeva data outputs.

Weeva helps users collect their sustainability data in one place. Having this data will allow you to easily track your progress against domestic or international regulations or standards.

ESG refers to a (usually listed) organisation’s environmental, social and governance practices. These are measured and managed to mitigate risks, build brand, achieve economic efficiencies and be a good corporate citizen. Weeva’s 360° Framework is aimed at properties that want a holistic view of sustainability, a practical way to capture, analyse and report on data, as well as an educational reference. Weeva is a framework and a systems tool. ESG is the broad concept of sustainability within an organisation. Weeva does not currently include a Governance module, nor is designed to meet listed entities reporting requirements. These may be developed in future iterations. See our video to learn more about Weeva's 360 Framework.

Although Weeva is not an assurance service, as each property enters more and more data into the system, Weeva will, , be able to identify data anomalies and flag these for further inspection using AI technology. We will also conduct ad-hoc physical audits as the process matures.

Weeva provides a carbon calculator for Scope 1, 2 and 3 carbon emissions. Scope 1 emissions are greenhouse gases (GHGs) released directly by your business. Scope 2 emissions are indirect GHGs released from the energy purchased by your business. Scope 3 emissions are also indirect emissions, calculated from upstream and downstream emissions of the product/service, and emissions across your supply chain. (Scope 1, 2, and 3 Emissions Explained: Understanding the GHG Protocol’s Emission Classification System – Green Business Bureau). Weeva allows for data capture of carbon offsetting, carbon-credit projects, and carbon-sequestration efforts. Weeva reports on clients' carbon emissions, net of carbon offsets and own kept credits, measuring whether a client is carbon positive or not. See our GHG emissions manual.

Weeva’s Business Transparency parameter tracks how your property’s expenditure is allocated across the 4Cs (Community, Conservation, Culture and Commerce), as well as highlighting which payments are local, regional, national and international. This will show how balanced your property’s outgoings are, and what proportion of spend is staying local/regional, which is the starting point for addressing leakage. Weeva is non-prescriptive, so will not require you to maintain a specific percentage of profits locally. However, by providing a means to measure this, as well as educational guidelines on the benefits of bioregional economies, we hope to encourage businesses to make progress in this regard.

Yes, group-level consolidation allows for this. Individual properties can be consolidated at what is marked ‘Group level’ – when multiple properties belong to one group. This is how the system is designed; instead of creating a Commercial ‘Group’, you can create a ‘Landscape’ Group to serve the same function.

Weeva will not review and verify property data. However, as our database builds, we will start to apply machine learning techniques to identify and flag data irregularities, but those will be solely for the property’s information. As we are not a certification agency, Weeva gives you the tools and data to understand your impact, and what you do with that information is up to you. But Weeva is, of course, here to support you to make changes to your practice should you wish to.

Community and Culture are two key areas which underpin Weeva. Within these two parameters there is particular focus on social and community impact. Weeva tracks data including stakeholder engagement, cultural heritage protection, community impact, and employee engagement and wellbeing, giving businesses the tools to create a more positive impact in their local environment and communities. Weeva's Business Transparency parameter, which tracks how a property’s expenditure is allocated, gives businesses the ability to accurately record how much of their expenditure is spent where, and make operational decisions to increase that allocation where feasible.

“Every bit counts” is our gentle reminder to you that any change, big or small, makes a difference in propelling us further towards holistic sustainability. The word "bit" is also a play on the binary digits used in addressable memory in computer programming. See our manifesto video here.
Product FAQs

At present, Weeva allows you to enter data directly into fields on the platform or, if you already have historic data that you wish to include, we have a bulk data upload template that can be downloaded, updated and re-uploaded. Weeva will then capture all your data inputs.

Weeva's next focus is on API integration into other platforms and software packages that our customers have. An example of this is your existing financial system or IoT devices. This will automate the data capture process to be more streamlined and less laborious.

In order for Weeva to assist you on your sustainability journey, we need to understand how you are currently performing within a particular parameter. This can only be understood by using your data. Watch our progress indicator video to learn more.

Yes, the next iteration of Weeva will include a consolidation function where properties of the same (Commercial) Group can be consolidated and reported. Destination-level consolidation will be possible in the future. In the meantime, individual properties can be consolidated at what is marked ‘Group level’ – when multiple hotels belong to one group. This is how the system is designed and so instead of creating a Commercial ‘Group’, a client will be able to create a ‘Destination’ Group to serve the same function in the future

A 360 dashboard is a broad overview of all the data you have tracked. It is data visualisation in the form of interactive tables and graphs.

‘360˚’ refers to a full circle – which is symbolic of something whole. ‘Dashboard’ is used to refer to your data being displayed in one overview-type layout. Our 360 dashboard provides you with a holistic view of your sustainability performance.

The education guides are targeted at three levels: beginner, intermediate and advanced. They provide you with curated content to help you understand each of the 18 Weeva parameters.

Weeva encourages you to familiarise yourself with all the education guides at all levels (basic, intermediate and advanced) before starting the tasks and data capture for that parameter.

Tasks guide your journey to continuous progress by giving you step-by-step actions for each parameter. The more tasks you complete, the better your progress score. Tasks include everything from monitoring employee wellbeing and the types of habitat on your property, to replacing plastic bottles and harmful chemicals with sustainable alternatives.

For each task, Weeva recommends different individuals in the workplace that could be best suited to complete or coordinate each task. Some tasks can also involve sourcing or integrating outside expert advice.

A policy blueprint requires you to replace text so that it is relevant to your organisation context. As a result, it remains a word document and can be updated annually by your organisation. A policy template covers all standard topics that are relevant to that policy.

Weeva's calendar is a comprehensive calendar of global and national awareness events. View, download and use the awareness calendar to help you match your activities to relevant events. The calendar is available when you sign up for Weeva.

Our help button is located on the top right of every screen. From here you have the option to provide general feedback at any point in time. You will also notice ‘Provide feedback’ buttons strategically placed on specific resources that we are continually trying to improve.

Click the ‘Forgot password’ link on the log-in page. This will direct you to a section to create a new password.

On our Weeva website ( under the ‘Sign up’ or ‘Explore’ sections.

Click on the ‘Help’ button located on the top right corner of your screen to access the full range of support services available to you.

Your sustainability journey starts from where you are now – even if you don’t think you’re doing much towards being sustainable. As you start to read the education guides and use tasks to capture data and make positive changes, you take small steps towards a sustainable future. Unlike other journeys, however, this is a journey of continuous improvement – there’s always more you can do, so it never has to end. Watch our video here.

‘Meet and exceed’ is the final phase of your sustainability journey after completing ‘Measure’. When you measure a parameter, and then proceed with setting a target – this is referred to as ‘Meet’. When you decide to go beyond your set target, this step is known as ‘Exceed’. It’s not the end of the journey though, as there is always more to ‘Learn’, so the cycle begins again. Watch our video here.

Yes, you can register multiple properties.

Setting a target encourages action, gives a moment to celebrate (when you hit the target) and stretches you to explore more parameters.

Yes, Weeva allows you to go back and change the value you have entered.
Still can’t find your answer? Leave your question here and we will be in touch.

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